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      Do You Ship Worldwide?

      Absolutely! We serve customers from all over the world. In order for us to do so without any hiccups, please make sure that all of your checkout information is entered correctly.

      How Long Will It Take To Receive My Order?

      Order processing takes 1-5 business days before shipment. 

      Once your item/s is dispatched, the estimated delivery time is:

      USA: 10-20 business days
      UK: 15-25 business days
      Australia: 20-30 business days
      Canada: 10-20 business days
      Europe: 10-20 business days
      Rest of world: 25-35 business days

      Where Is My Order Being Shipped From?

      The products we offer are made and shipped from all over the world, including the US, Europe, Russia and Asia. This allows us to offer great prices, while ensuring the highest level of quality.

      Our items are shipped out sometimes the next business day, so you will need to Contact Us quickly.

      We can not accept cancellations once your order has started its shipping process 24 hours after the purchase. Please still Contact Us, we will do our best to help you out.

      My Order Hasn't Arrived. I Think It's Lost?

      If you think your order has been delayed or lost in the post please Contact Us and we will start an investigation with the courier. Unfortunately, we cannot resend your order or refund you until the courier has concluded the investigation. We will keep you informed and will be in touch once the investigation has finished.

      Do You Ship All Of The Products Within My Order At The Same Time?

      Most of the time we will ship your products in the same group. However, if there is an extremely high demand of a product you ordered, it may arrive later than the other product(s) you ordered.

      I Need To Change My Order, Who Can Help Me With This?

      If you want to edit or change your order please notify us as soon as possible through our Contact Us page. Unfortunately, once your order has been processed we cannot make any changes or cancellations (24 hours after the order).

      The Goods I Received Are Damaged, What Should I Do?

      If you have received a damaged or not as described item upon delivery, please Contact Us immediately so we can resolve the problem. Also visit our Refund Policy to find out if you are eligible for a refund.